SUPERFAST Shipping Policy
SOME PARCELS MAY BE DELAYED DUE TO COVID .
The Empire Would Like you to recieve your purchase SUPERFAST;
WE SHIP VIA AUSTRALIA POST OR COURIERS PLEASE IF THE PARCEL IS LARGER
$10 AUSTRALIA WIDE
$15 EXPRESS POST AUSTRALIA WIDE
FROM $35 INTERNATIONALLY DEPENDING ON YOUR REGION IF YOUR POSTAGE QUOTE IS MORE THAN $35 WE WILL CONTACT YOU SO YOU CAN DECIDE HOW YOU WOULD LIKE TO PROCEED *Unfortunately we cannot supply a FREE GIFT on International Orders
Or local orders during COVID19
- We ship Monday through to Friday 9AM to 5PM
- Deliveries will be Monday through Friday 9AM to 5PM
- We use AUSTRALIA POST within Australia. And also COURIERS PLEASE for larger parcels If the parcel is a very large order or size additional POSTAGE charge may be required
- Orders Recieved Before 10AM AEST will be shipped on the same day.
- Orders placed 10AM onwards, will be shipped the following business day.
- We are not open for business on any gazetted public holidays EG: XMAS ETC
- Paypal orders may be slightly delayed due to payment processing time.
- International Orders may be subjected to Customs Duty and or Inspection, this is the customers responsibility. you will not be charged the Australian Goods and Services Tax. All INTERNATIONAL ORDERS INCLUDE TRACKING .
- Please note , if you refuse a shipment Internationally or locally, you may be subjected to a return fee.
- RETURN OR EXCHANGE ON INTERNATIONAL ORDERS MUST PAY RETURN POSTAGE COSTS
- International Shipments have been known to take up to 2 weeks , if you are experiencing any extended delays you can click on the Track an Order link on the home page to check the delivery status , if available.For any further information regarding your order you can contact us by email and we will be very happy to help you. PLEASE NOTE :For our W.A and S.A and N.T Express Post still may take a couple of days as we are based in N.S.W .All larger ORDERS will be shipped by COURIERS PLEASE and will take APPROX 3 - 5 working days if you are not home a card will be left at your door to arrange a suitable time for your delivery .